Enrollment Options

The ACA Open Enrollment period typically falls during November and December.  The 2019 Open Enrollment period is November 1, 2018 – December 15, 2018.  Contact us to schedule an appointment for an enrollment session at 573-817-8338 or toll-free at 800-735-6776.


Special Enrollment Periods

Certain life events that involve a change in family status (for example, marriage or birth of a child) or loss of other job-based health coverage could entitle you to a special enrollment period (outside of the regular open enrollment period) in the Health Insurance Marketplace.  If you have any questions about your possible enrollment through a SEP, you can contact us at 573-817-8338 or toll-free at 800-735-6776.

You can also call to schedule an appointment with other Insurance Counseling programs in Missouri through the Cover Missouri Call Center at 800-466-3213.  The Cover Missouri Call Center hours are:

  • Monday—Thursday: 8 a.m.—7 p.m.
  • Friday: 8 a.m.-5 p.m.
  • Saturday: 10 a.m.-2 p.m.


Customer service representatives will assist you in locating an agency or counselor in your community to provide guidance or assistance with insurance enrollment options. Certain types of organizations may also operate a Certified Application Counselor program including community health centers, hospitals, health care providers, mental health providers, and certain social services agencies.

During open enrollment, individuals can also shop directly for coverage in the Health Insurance Marketplace. To access the Marketplace or to learn more, visit: www.healthcare.gov or call 800-318-2596.


Note: Our policy related to how our counselors may access, use, and retain consumer information is outlined on our Consent Form. We neither gather nor use personal or health information about consumers via our website. We will never sell you anything. Our assistance is free and unbiased.